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Cloud Retail Beta Survey
Date Format: MM slash DD slash YYYY
How is your club using the Cloud Retail System?
a. Club point of sale system with Tee Sheet integration
b. Bev Cart system
How do you rate the speed of the Cloud Retail System?
a. Very Fast
e. Very Slow
Can you let us know where the system is slow? For example, is it slow refreshing the page or is it slow processing Credit Cards?
How was you experience learning to use the Cloud Retail System?
Can you let us know what area of the Cloud Retail System was difficult to learn?
How do you rate the overall experience when using the Cloud Retail System?
a. Very Good
e. Very Bad
Can you explain what you do not like about the Cloud Retail system?
How do you rate the speed when tendering from the Tee Sheet?
a. Very Fast
e. Very S,low
Do Items come over from the Tee Sheet with the correct price?
How often do items not come over from the tee sheet correctly?
Items never come over correctly
Very often ( more than 5 times a day)
A few times a day
Once a day
Not often ( once every couple of days)
Have you contacted Play 18 or IBS support about this problem?
Can you let us know your support experience with this problem?
Are you satisfied with the performance of the IPAD for ringing in sales on the Golf course?
d. We don’t have an iPAD
Does the Cloud point of sale help you with inventory on the Bev Cart?
How do you compare using the Cloud Retail system for the Bev Cart compared to the previous method or sofware you used for the Bev Cart?
a. The Cloud system is better
b. The two systems are about the same
c. The Cloud system is worse.
Can you let us know what your previous bev cart software or process was and why the bev cart system is not better?
If you could add one feature to the Cloud Retail System, what would it be?
What is the most difficult task when using the Cloud Retail System?
Please take a moment and let us know how we can make the system better for you to complete your daily tasks or let us know any concerns you may have with the system?
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